BackBandFiles

How BandFiles works

Everything you need to know, whether you're in the band or in the crowd.

Important

Add the site to your phone

  • iPhone (use Safari): Tap the ••• (three dots) or tap the Share button (the box with an up arrow) → tap More → tap Add to Home Screen → tap Add.
  • Android (use Chrome): Tap the ⋮ menu (top right) → tap Add to Home Screen → tap Add.

For bands

  1. Set up a free account – no subscriptions
  2. Invite your bandmates to join your account – preview only.
  3. At your show announce the website to the crowd, add the QR code to promo material, or share your account link.
  4. After the show, preview all the photos and videos for free
  5. All videos are timestamped and grouped by the actual time the fan recorded the video. This allows you to watch the same song from different angles for multicam shots.
  6. Check the photos and videos you want, then click download
  7. 10 free credits come with your new account. You can buy more within the Settings tab of your account. Purchase credits to keep what you want. Photos = 1 credit and videos = 3 credits. One download can include as many photos and videos as you select.
  8. All photos and videos from the fans are auto-deleted after 72 hours, so download them while you can.
  9. Report fan uploads for misuse of the platform
  10. Receive email notifications for newly available photos and videos

For fans

  1. Click "Upload photos and videos"
  2. Search for the band you're looking for in the search box
  3. Click "upload photos and videos"
  4. Done
  5. Optional: You'll receive a text letting you know if the band downloaded any of your photos or videos to say thank you.

Pro Tips

Announce it from the stage

Many people film and photograph your set, but you never get them. Now you can. Tell the crowd: “Got videos or photos? You can upload them directly to us, free and with no account, at BandFiles.com.” The more people who hear it, the more you get.

Call your shot

Pick one big moment (the first minute of your closer, the encore) and tell the crowd: “Film this one and send it to us.” Instead of random snippets, you'll get the exact moment you want, shot from every corner of the room.

Print your QR code

Download your QR code from the dashboard and put it on the merch table, set lists, or a stage banner. Fans scan and send in seconds, no typing required.

FAQs

Is there a monthly subscription?

No subscription. Accounts are 100% free for both bands and fans. Photos = 1 credit and videos = 3 credits, and you can download as many photos and videos as you want in a single download. New accounts start with 10 free credits.

Do fans have to create an account?

No. Fans never make an account, install an app, or enter a password. They just upload their photos and videos and tap Send. Adding a phone number is optional and only comes up after you send, so the band can text you if it downloads your footage.

What's the shortest video I'll get?

Just a few seconds. We only block accidental sub-3-second taps, so you still get every real clip a fan meant to send you.

What's the longest a video can be?

5 minutes per video. Fans often send a whole batch from one show at once, so you'll get them together.

Does my QR code link straight to my page?

Yes. Your QR code and link open your band's upload page directly, and it's built as a hi-res printable download. Grab it from your dashboard.

How BandFiles Works | Send Concert Photos and Videos to the Band